5 February 2014 Clean Installation Instructions

Un-installing or re-installing CamBam, does not remove or overwrite any files that you make have changed, such as config settings, post processors or styles. Usually this is a good thing, but sometimes these files can become corrupted or inadvertently changed. In such cases, it is useful to be able to start CamBam again from a clean installation.

CamBam System folder

CamBam stores most user modifiable files and settings in the CamBam system folder.

TIP: An easy way to find this location, from within CamBam use the Tools - browse system folder menu command.

In Windows XP the folder is typically located at...

C:\Documents and Settings\All Users\Application Data\CamBam plus 0.9.8\

Or in Windows 7 and later...

C:\ProgramData\CamBam plus 0.9.8\
Note: The C:\ProgramData\ folder is usually marked as hidden in Windows 7 and later, so you may need to enable visibility of hidden folders. In Windows explorer, use Tools - View - Folder Options, then tick Show Hidden files, folders and drives. Alternatively, entering C:\ProgramData in the windows explorer address bar will navigate into this folder.

Clean Install

Often it may be sufficient just to remove or rename the main CamBam configuration file : 'CamBamPro0.9.8.config'. This can be done without un-installing CamBam first. A new config file with default settings will be created when CamBam next starts.

To do a clean re-install, un-install CamBam first from Windows control panel. Then either delete the system folder or rename it if you have styles, post processors etc that you would like to recover. Re-installing CamBam should then copy the default libraries into the system folder.

If you are following these instructions due to CamBam reporting unexpected errors; before removing the system folder, look for a file called 'cbdebug.log' located here. CamBam writes useful diagnostic information to this file when it encounters errors. If you contact CamBam support, this file may be useful to us to help track down what is, or was, causing the problem.

Backup!

If you have customised CAM Styles, post processors, tool libraries etc it is highly recommended to make sure the CamBam system folder is included as part of your normal PC backup routine.

Backed up CamBam system files can then be copied back to a clean CamBam installation or transferred to another computer.

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