9 January 2016 Windows 10 issues

CamBam is working well with Windows 10 in a majority of cases, but a small number of users have run into various issues. Here are some of those problems and suggested fixes.

Problem: CamBam cannot read configuration file.

CamBam is unable to read the configuration file, so will prompt for the language setting each time the program starts, and any configuration changes made from previous sessions are ignored. This seems to be caused by the .NET framework having insufficient permissions to read certain XML files.

Solution:

Right click the CamBam shortcut in the start menu, then click Open file location.
This should show the 'CamBam plux 0.9.8' shortcut file in a folder such as

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CamBam
Right click the shortcut file then select Properties.

On the properties window, select the Compatibility tab and choose Run this program in compatibility mode for:
Then select Windows 8 or Windows 7.

Problem: CamBam does not recognise the license key or keeps prompting for a license.

Solutions:

As with most Windows versions, administrive permissions are needed to write the license key into the CamBam programs folder.
Right click the 'CamBam plus 0.9.8' shortcut in the start menu, then click Run as administrator.
Then try reentering the license key.

Alternatively, copy the CamBamPro.lic license file from the license email into the CamBam programs folder:

C:\Program Files (x86)\CamBam plus 0.9.8

If CamBamPro.lic is present in the CamBam program folder, but the program still prompts for a license key, try the following.

In Windows Explorer, navigate to the following folder:

C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys

Note: The C:\ProgramData\ folder is usually marked as hidden in Windows 7 and later, so you may need to enable visibility of hidden folders. In Windows explorer, select the View toolbar tab, then tick Hidden items. Alternatively, entering C:\ProgramData in the windows explorer address bar will navigate into this folder.

View the properties of the MachineKeys folder, then select the Security tab.
Click the Edit button to edit the permissions and make sure your current user name has Full Access to this folder.

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